Who are you and what is your personal motto?
Born and raised in the beautiful coastal city of Chennai, I have a degree in Bachelor of Engineering (Electronics and Instrumentation) from India. I previously worked for Hewlett Packard in India and I am a mother of a two year old daughter… quickly learning to speak Swedish.
“Titta”, is one of her favorite words these days ☺
“Don’t give up”. Be brave and face challenges with optimism.
What do you do at Edgeware?
I have been working for Edgeware as a systems engineer for a number of years now: first in Stockholm, then remotely from my home town of Chennai in India. In January 2017, I moved back to Sweden again and began working at Edgeware’s head office.
As an employee in our support and service center in Stockholm, I ensure that our customers receive the best possible support. I work on things such as troubleshooting in existing installations. That could be performance-related issues, functionality that isn’t working optimally, configurations and upgrades, or occasionally somewhat more acute emergencies. We handle around 100 support cases every month, and I love solving challenges and problems. Predicting what could happen every day is impossible, and that’s precisely what’s fun about it – facing new issues and solving them.
Why did you decide to move back to Sweden in 2017?
Above all because I’ve loved Sweden since I moved here the first time with my husband, in 2012. Since I worked for Edgeware for four years from India, I was a part of the “Edgeware spirit.” When we got the chance to move to Sweden again, it was an easy choice, since I really appreciate the Swedish lifestyle and values.
What do you enjoy the most with your job?
Since Edgeware is a rapidly growing company with many new interesting products, there is lot of scope to learn about various technologies and what’s happening in the industry. This has been a very interesting aspect in my perspective to expand my knowledge. My point-of-view is heard within the company.