edgeware cloud service

General
If you are interested in our solution, you are welcome to run a trial with us before choosing to run it in production. Someone from our engineering team will work with you during the full project, but you can already now read a bit on the high-level steps that will take place and do some preparations.

Collect requirements
For us to be able to configure the system properly for you, we need to know some information about the type and size of the service. We typically need to know more about the input (e.g. what encoders will be used, what connectivity will be used to send the video stream to the cloud, number of channels and bitrates) and output data (e.g. formats, DRM). But we also need to understand if we have any further integration, perhaps you want to integrate with our monitoring API or you want to use ad-insertion.

Get Access
When we have received all the information we need, we will set up an account for your trial. You will then get access to the publishing points for your streams, the details about how to connect to the service and the delivery URLs from where the CDN/clients can fetch segments and the monitoring API.

If Direct Connect will be used, additional configuration is required to make the publishing points available. This step can be taken later if there is a reason to get started with the trial as quickly as possible.

Test of setup
Either you plan your tests yourself or we can help out. Either way, we will be here to help out during the tests.
As a general comment we advise to start in a simple setup, such as starting without a CDN and without DRM to make sure the basics are working, before adding additional layers to the setup.

Take the service into production
The final step is to bring the installation into production. In this phase of the project there will typically be acceptance tests run and signed-off, signing of SLAs and establishments of routines for scenarios such as adding new channels, changing encoder output, and whom to call when you need our help.

Sign up for a trial