For streaming TV providers, video quality is vital to driving customer loyalty. But, for those that rely on third-party or multi-CDN distribution, it can be difficult to get real-time visibility and control of their customers’ video quality. Edgeware teamed up with streaming media expert Dan Rayburn and did a survey with leading broadcasters, OTT service providers, cable companies, publishers and brands to explore the video quality issues facing streaming TV providers’ customers and how quality of experience (QoE) problems are currently diagnosed and solved.
This webinar unveils the findings from the survey. Tune in to discover how QoE problems can be determined and isolated, what kind of end user analytics data are valued as most important, and whether problem mitigation can be automated.
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